Warranty and Services for King Scorpion 360 Wave Brushes

Warranty and Services for King Scorpion 360 Wave Brushes

With our commitment to quality, we proudly offer a 1-year limited warranty on our King Scorpion 360 Custom Wave Brush. This warranty ensures that your brush is protected against any manufacturing defects for one year from the date of purchase.

During this warranty period, if you encounter any issues with your King Scorpion 360 Custom Wave Brush, simply reach out to our dedicated customer support team. They will assist you through the warranty claim process and provide a suitable resolution to ensure your satisfaction.

So, go ahead and rock those stylish waves with confidence, knowing that your King Scorpion 360 Custom Wave Brush is backed by our 1-year limited warranty. Experience the joy of effortless grooming, knowing that we’ve got you covered in case of any unexpected issues that may arise.

Invest in superior quality, style, and peace of mind with the King Scorpion 360 Custom Wave Brush. Join our community of satisfied customers who have made this brush their go-to choice for maintaining impeccable waves.

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Limited Warranty

• *Paint & Finish
• *24-Hour Customer Support
• *Boar Bristle Reoplacement
• *Bristle Cleaning

1-Year Limited Warranty Holder

Every King Scorpion 360 Comes With A one-year limited Warranty. As an Owner and 1 Year Limited Warranty Holder, the Warranty covers cleaning And Minor Repairs, including manufacturing defects & bristle cleaning. The warranty provides you with peace of mind and assurance that your product is protected.

It ensures that any manufacturing defects are taken care of, so you can fully enjoy your purchase. Additionally, the warranty includes coverage for cleaning and minor repairs, making it convenient and hassle-free for you.

With this comprehensive 1-year limited warranty that comes with every King Scorpion 360 Custom Made Wave Brush, you can be confident in the quality and durability of your product. So, rest easy knowing that any issues that may arise will be promptly addressed and resolved under the terms of the warranty.

Paint & Finish

You have the option to send your wave brush back to our facility for recoating purposes twice a year. It is important to note that this service only applies to the recoating process and does not cover any color modifications or changes that you might desire.

Rest assured, we are here to provide you with exceptional wave brush care and maintenance, ensuring its longevity and optimal performance. Feel free to reach out to us if you require any further assistance or have any additional inquiries.

Boar Bristle Replacement

If you find that your bristles are wearing out over time, please don’t be concerned. Your purchase is protected by a one-year limited manufacturer’s warranty that covers this issue. To resolve the problem, simply return the item to us within the warranty period. We will carefully assess the situation and ensure that we accommodate your needs. Please note that replacing the bristles doesn’t mean replacing the brush entirely.

24-Hour Customer Support

If ever any issue or question about your brush or how to use it arises, rest assured that we are available around the clock, 24 hours a day, to provide you with the necessary assistance. Whether it’s a technical concern or a query about optimal usage, our dedicated team is here to support you at all times. Feel free to reach out to us whenever you need guidance or clarification.

Bristle Cleaning

If you encounter any difficulties while attempting to clean the bristles or if you prefer having them cleaned by our team, simply return the item to us. Rest assured, we would be more than delighted to offer you our expert assistance.

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 Extended Warranty

• *Paint & Finish
  *Cleaning And Major Repairs
  *Boar Bristle Replacement
  *Brush Replacement
  *Structure Damage
  *Painting and refinishing services
  *Thorough cleaning and addressing minor repairs
  *Expert boar bristle replacement for brushes
  *High-quality brush replacement options are available
  *Inspecting and repairing structural damage
• *Color Change
• *24 Hr Customer Support
• *Bristle Change or Swap For Different Bristle Type

New things become old over time and wear out from regular use. This applies even to the things we love the most. That’s why we provide every customer who owns a King Scorpion 360 Custom Wave Brush with a 1-year limited warranty.

As a valued and esteemed warranty holder, you have the remarkable privilege of availing yourself of our exceptional services. With this outstanding warranty, you possess the remarkable opportunity to seamlessly and effortlessly send your cherished custom wave brush back to our expert team not once, but twice, within the designated year covered by your warranty.

Rest assured, entrusted in our capable hands, we stand poised and ready to embark upon the meticulous journey of rejuvenating and revitalizing your brush to an unparalleled level of brilliance.

Through our highly skilled craftsmanship and unwavering commitment to excellence, we shall embark upon the noble endeavor of thoroughly recoating and meticulously cleaning your brush.

Every stroke of our expertise will be executed with the utmost precision and care, resulting in a resplendent opportunity for your brush to truly shine once more. Our experienced artisans will painstakingly remove any signs of wear, ensuring that every meticulous detail is rendered flawless.

In the culmination of this artistic process, your brush will emerge resplendent, donning a fresh, rejuvenated finish that breathes new life into its very essence. Witness the transformation as your once-familiar brush transcends its former self, emerging as a masterpiece of opulence, radiating an aura of sophistication. Such is the magnitude of our dedication to customer satisfaction, a second chance at renewal is unequivocally granted within the parameters of your warranty.

Embrace the blissful knowledge that should the need arise, you shall have the golden opportunity to embark upon this extraordinary journey once more, nurturing your brush back to its former glory. Rest assured, esteemed warranty holder, for we stand unwavering in our resolve to breathe new life into your beloved brush, ensuring that it reclaims its rightful place as a pinnacle of beauty and functionality. Allow us the honor of meticulously tending to your brush, for we vow to bestow upon it a transformation that surpasses all expectations, creating an enduring legacy of excellence for a lifetime.

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As a 1-Year Extended Warranty Holder

Paint & Finish

You can send your wave brush back to our facility for recoating purposes twice in a given year during the duration of the warranty. This includes changing of brush color, as well as any other modifications or enhancements you may desire during the process.

We aim to ensure that your brush remains in pristine condition and meets your satisfaction at all times. Rest assured that our team will handle the recoating process with utmost care and attention to detail, providing you with a refreshed and rejuvenated brush that will continue to help you achieve the perfect waves as a 2-Year Extended Warranty Holder.

Cleaning & Major Repairs

As an Owner And Limited Warranty Holder, Send Your Custom Brush Back For Cleaning And Minor Repairs. This Doesn’t Include Heavy Damaged Goods.

As a Limited Warranty Holder, the bristles are replaceable. To determine if the brush is repairable, send a snapshot of the brush when contacting us about repairs. The limited warranty only covers minor repairs.

As an Extended Warranty Holder, If Your Brush Was Heavily Damaged, We Will Replace The Entire Brush.

Boar Bristle Replacement

As an Extended Warranty holder, you have the advantage of being able to switch between different bristle types. Not only that, but you can also adjust the bristle strength according to your preferences.

This flexibility allows you to customize your experience and ensure that your needs are met as a valued subscriber of the Extended Warranty program. So go ahead and explore the various options available to you – find the perfect combination of bristle type and strength that suits you best.

Enjoy the added convenience and versatility that comes with being an Extended Warranty holder. You can do this twice for the duration of your extended warranty.

Brush Replacement

As an Esteemed Extended Warranty Subscriber, rest assured that if an unfortunate event occurs where your beloved King Scorpion 360 wave Brush is stolen, we are fully committed to providing you with a reliable solution.

It is our ultimate pledge to replace your Brush just once during the duration of the Extended Warranty if you lose or your custom hair brush is stolen. Additionally, we understand the value and importance of your personalized hair brush, which is why we are dedicated to providing you with the highest level of service and support.

Rest assured that we will go above and beyond to ensure that your brush is replaced promptly and efficiently, allowing you to continue enjoying the benefits of our Extended Warranty. Thank you for choosing us as your trusted provider of hair care products.

Structure Damage

Having an extended warranty for your wave brush comes with perks like prompt replacement with a brand-new brush of equal value if it gets damaged. This ensures uninterrupted grooming for stylish waves. A wave brush is a valuable tool for achieving ripple-like hair patterns known as waves, adding elegance to one’s appearance. The warranty eliminates the frustration of a damaged brush, offering a swift replacement of equal value. It also allows for exploring different brush options to suit preferences. With reliable tools and peace of mind, flawless waves and impeccable style can be effortlessly maintained.

Color Change

As an Extended Warranty Subscriber, Excluding Wood Grain Custom Stains And Brushes With Logos As A Subscriber, You Have The Option To Swap Colors, Including Two-Tone Colors to The Brush Of Equal And Similar Qualities. MODEL TYPE

Bristle Change or Swap Out For A Different Bristle Type

Extended Warranty Subscriber, You Have The Option To Swap Out Any Boar Bristle! Excluding Horse Hair, This Is Good If You Want To Try Different Bristle Strengths & Types For King Scorpion 360 Wave Brush That’s Tailored For You.

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Frequently Asked Questions?

I Love Your Brushes, But They’re Too Expensive

Don’t worry at all; there are several alternative methods available that you can use to make your purchase more conveniently. One of the options we provide is Afterpay, which allows you to spread the cost and pay for your items gradually over a set period.

I Ordered A Brush A Short While Ago, And The Bristle Are Falling Out

It’s very unlikely that the bristles are falling out of a newly manufactured custom wave brush; however, given the case, every King Scorpion 360 Wave Brush is covered by a 1-Year Limited Warranty, and if your claim is deemed legitimate, we would gladly honor our 1-year Limited Warranty. Make sure to upload an image of the affected area before your claim. You can directly email your image along with the order number to ([email protected])

Can I Change The Length of the Bristle of A Custom Wave Brush?

Unfortunately, you cannot; only the available custom option is available for that particular custom item will be available for customization.

Can I Change The Customization Outside The Product Description?

Unfortunately, you are unable to do so; only the specific custom option that is available for that particular custom item will be accessible for customization. No other options outside of the designated custom choices can be modified or selected.

Can I Request a Change to the Shape or Design of the King Scorpion 360 Wave Brush?

Unfortunately, you cannot; only the available custom option is available for that particular custom item will be available for customization.

How Long Does a Custom Wave Brush Take to Make?

The typical time for a custom wave brush entirely is roughly 10 days. Check the individual custom item page for more details.

How Long Before I Receive a Tracking Number After I Purchase a Custom Wave Brush?

Once the order is complete after the custom item has been created, we will notify the customer via email with tracking information of the time of delivery. You can track your package at this point for delivery status.

How Long Does it take to get to My Door After My Custom Order Has Been Processed?

After we process your order, your package will ship using the customer shipping method provided at checkout.

No Refund or Cancelation, Do You Offer Any Warranty?

Yes, we offer a 1-year limited warranty with our custom-made brushes that covers the original brush entirely for one year. Shipping insurance to cover the package plus delivery signature confirmation (optional) upon delivery.

I Ordered A Brush, But The Wrong One Came. Can I Get a Refund or The Brush I Originally Ordered?

The packaging slip provides tracking & proof that your package has been delivered. Also, it will have the listed product or products sent. Please provide a packaging slip, and we would be glad to accommodate your request for either a refund or cancellation. Alternatively, we could send the right brush at your request if you received the wrong package.

How To Track My Order?

After your order is processed, you will receive the tracking information once the item has shipped from our warehouse location. Once you receive shipping confirmation, the tracking number is automatically sent to your inbox along with the estimated delivery date. You can check the package tracking number & location at this point.

I ordered a brush on this site but haven’t received It. The site says it has been delivered.

We are not responsible for lost or stolen merchandise through the mail. Once the package is marked delivered, we can not cancel or refund the order. You can check with your local carrier for more information. A signature upon request is available; mention the service at checkout.

Can I Have a Different Brush Model Made?

No, the only custom option available for we only design and create King Scorpion 360 Custom Designer Wave Brushes.

Are Your Wave Brushes Hand-Made Entirely?

Yes, each King Scorpion 360 Wave Brush says handmade is all handmade entirely in the U.S.A. MI. Crafter, Creator & Designer V. Knight.

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Companies Disclaimer

We reserve the right to determine what is deemed repairable and what falls outside our repair guidelines. Our assessment of each claim is thorough, and if we find any indication that your claim is fraudulent or misleading in any way, we reserve the right to reject it outright. We must maintain the integrity of our repair process.

Before sending your product to us, we kindly ask that you take a photograph clearly showing the issue in question. This step not only helps us understand the nature of the problem but also assists in expediting the evaluation process. Documenting the condition of your item before it is sent will aid us in determining how best to assist you and ensure that your claim is processed efficiently. Thank you for your cooperation..

To facilitate the process, we ask that you provide a photo of the issue you are experiencing with the product before you send it in. This will help us better understand the problem and expedite the evaluation of your claim. Thank you for your cooperation.

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Before Your Claim

Make sure, before you make any claims, follow the instructions below for a speedy repair.

• To initiate the warranty claim process, please take a clear, time-stamped photograph of the affected area. Ensure that the image captures any relevant details that may help assess the issue. Please remember: if a photo is not submitted along with your claim, we will be unable to honor the warranty as outlined in this agreement. Thank you for your understanding.
• Thank you for your patience while we review your case. To verify the validity of your claim, we need to assess whether the item(s) in question have been intentionally damaged or if they have any manufacturing defects. We are dedicated to carefully reviewing your claim and will provide you with a detailed response within 24 hours after receiving your submission. Please note our evaluations are final.
• Once you receive a Warranty Claim Confirmation, you are then required to send the package to said address when available after the claim has been confirmed.

Penalty for Making a False Warranty Claim

If any damage to the product is determined to be intentional or deliberate, your buying privileges will be permanently revoked. Additionally, the warranty associated with the product will be rendered void, meaning you will no longer be eligible for any repairs, replacements, or services covered under the warranty. Furthermore, you will not be entitled to a refund for the purchase. Please ensure that the product is used in accordance with the guidelines provided to avoid any misunderstandings regarding damage.

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