Shipping & Return

Shipping

Processing time: The time I need to prepare For details, see individual items.

Estimated shipping times

North America: 2-5 business days

Europe: 7-14 business days

Australia, New Zealand and Oceania: 7-14 business days

Asia Pacific: 7-14 business days

North Africa and the Middle East: 7-21 business days

Sub-Saharan Africa: 7-21 business days

I’ll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Return & Exchange

I gladly accept returns and cancellations

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation: before item has shipped

I don’t accept exchanges

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Extended Warranty Subscription

Conditions of Returns

Byers is responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

I Order A Brush But The Wrong One Came. Can I Get A Refund Or The Brush I Originally Ordered?

The packaging slip provides tracking & proof that your package has been delivered. Also, it will have the listed product or products sent. Please provide a packaging slip, and we would be glad to accommodate your request for either a refund or cancelation. Alternatively, we could send the right brush at your request, in the case that you did receive the wrong package.

How To Track My Order?

After your order is processed, you will receive the tracking information once the item has shipped from our warehouse location. Once you receive shipping confirmation, the tracking number automatically is sent to your inbox along with the estimated delivery date. You can check the package tracking number & location at this point.

I had ordered a brush on this site and I haven’t received my order but the site says It has been delivered.

Once the package is marked delivered, we can not cancel or refund the order. Order over $50.00 signature required upon delivery. Custom Orders & Orders Over 150.00 are insured, and signature is requested upon delivery.

Advertisements